600-460 Best Study Guide For Exam Preparation

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Question No. 1

Which list of scripting objects is valid in a Consider If formula for Precision Queue?

Answer: B

Question No. 2

Refer to the exhibit.

In a Cisco Finesse 10.0(x) deployment, an agent with single line 89XX hard phone is having trouble logging in to the desktop. The error message highlighted has been found in the Jgw1log file. Which option describes the likely cause of this error?

Answer: B

Question No. 3

Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?

Answer: B

Question No. 4

Refer to the exhibit.

In a Cisco Unified Contact Center Enterprise 10.0 Outbound Option with SIP dialer, you check the status of the Dialer process from Diagnostic Framework Portico. What does the circled message “R” represent?

Answer: D

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